Business Leadership: Effective Management Techniques

Duration: 3 Days

This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.

At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organisation.

How can I attend my course?

After completing this course, students will be able to:

  • Define your role as a manager and identify how that role differs from other roles you have had.
  • Understand the management challenge and the new functions of management.
  • Discover how you can prepare for and embrace the forces of change.
  • Identify ways to get you and your workspace organized and get a jump on the next crisis.
  • Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager.
  • Enhance your ability to communicate with others in meetings and through presentations.
  • Create an action plan for managing your career success.   

Course Outline

About the Learning Organisation

Peter Senge’s vision of a learning organisation. Is your company one where all employees are committed to lifelong learning? How can it encourage continual growth and development?

Achieving Personal Mastery

Identify strategies for understanding what our own strengths are, as well as where we want to go.

Analysing Our Mental Models

Ways to explore and change their own mental models.

Achieving a Shared Vision

Ideas for building commitment within a team using shared vision. Participants will also explore a model that will help them move their team to greater independence.

Team Learning

What a leader’s role is in a team, and how to lead them through a discussion to reach an agreement point.

Systems Thinking

Different cycles and what impact they may play in team efficiency.

Understanding Leadership

Paul Hersey and Ken Blanchard’s Situational Leadership II® model, which outlines four leadership profiles. Participants will also explore their own style; learn about servant leadership; and look at leadership in an organisation through practices like onboarding, orientation, and performance management.

Five Practices

Five essential leadership practices that experts James Kouzes and Barry Posner have identified.

Building Trust

How trust and performance are related, and how a leader can build trust in team members.

Managing Change

Successfully lead a group through change. Work through a personal change scenario and apply learning points to a case study.

The Four Room Apartment

Psychologist Claes Janssen describes the process of change like moving from one room to another in a four-room apartment. This session will look at the key aspects of that theory.

Time Management Tips and Tricks

To wrap up the morning of Day Two, participants will learn some ways to organise their workspace, conquer e-mail, and manage their time more effectively.

Managers vs. Leaders

Explore the differences between management and leadership.

Types of Thinking

Directional vs. consequential thinking. A brief discussion on ethics is included.

Influence Strategies

Ways to persuade individuals to change. Robert Cialdini’s influence strategies will also be covered.

Managing Relationships

Different aspects of relationships, including the relationship cycle, leading a team through conflict, and managing stress.

A Simple Problem Solving Process

Introduction to a simple, systematic problem solving process that participants can apply in any situation. Participants will also have an opportunity to apply the steps to a personal problem.

Strategic Planning

The SWOT technique, which helps to identify the Strengths, Weaknesses, Opportunities, and Threats of any person, organisation, product, service, or process.

Doing Delegation Right

Practicing delegation and different levels of delegation.

Criteria for Useful Feedback

Giving good feedback.

Feedback Techniques

Art of feedback and specific techniques. Constructive criticism will also be discussed.

Mastering Your Body Language

How to master the art of body language and subtle signals.

Meeting Management

Did you know that the average manager wastes seven to ten hours per week in meetings? In this session, participants will learn how to make the most of meetings.

Pumping Up a Presentation

Seven steps to pump up a presentation.

Personal Development

Review pre-assignment and identify next steps.

Workshop Wrap-Up

At the end of the workshop, students will have an opportunity to discuss and and complete an action plan.

My Course Notes

You will receive a full set of course notes and all supporting materials for your course. Hard Copy Delivered to your premises or Downloaded to a chosen device.


To book this course please call +44 (0) 1444 410296 or email at

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