Duration: 2 Days
Course Overview
Certified Kanban System Design – Practically Implement Successful Evolutionary Change is a highly interactive course accredited by the Lean-Kanban University (LKU) and provides in-depth training in Kanban practices and the principles that underpin the Kanban method, including a fully immersive Kanban simulation.
The Kanban method is an evolutionary approach to change and change management by starting with what you do now, respecting current roles, responsibilities and job titles, encouraging acts of leadership at all levels and agreeing to pursue incremental, evolutionary change that evolves business processes using a Kaizen approach that reduces the risks associated with complex change programmes
Participants will gain sufficient knowledge about the Kanban Method and related topics to:
• Lead or guide a team in their adoption of Kanban –from initial visualization and the design of kanban systems through to evolutionary change
• Answer questions and support the team in day-to-day operation
• Help teams to identify and resolve hindrances to flow
• Take measurements and create meaningful metrics that helps the team
• Evolve process and practice according to team needs in a meaningful way
• Connect with the Kanban community for the sharing of practical experiences and the development of new ideas and techniques
COURSE OBJECTIVES
Based on the trainer’s practical experience, participants will learn how to:
• Identify internal and external sources of dissatisfaction
• Analyse demand vs capability
• Model the knowledge discovery process
• Design kanban systems and their visualizations
• Identify/prioritize improvements
• Choose cadences for activities
• Identify classes of service
• Create a rollout plan, negotiating strategy with stakeholders
Course Content
Certified Kanban System Design (KSD)
Kanban Introduction
• What is Kanban
• Kanban with a big ‘K’ and little ‘k’
• Kanban to Manage Change
• Kaizen
• Kaikaku
• Principles of the Kanban Method
• Kanban Core Practices
• When is Kanban Typically Used
Identify Work Items
• Demand analysis
• Handling large work items
• Kanban cards
Value Streams
• What is a value stream
• Mapping the knowledge discovery process through value stream mapping
Kanban Boards
• The relationship between a Kanban Board and the value stream
• Setting up and using a Kanban Board
• Different options for Kanban Boards
• Queues and buffers
Limit Work In Progress (WIP)
• Queuing Theory – Little’s Law
• Calculating Lead Time
• Calculating Throughput
• Calculating WIP
• Calculating Release Time
• Why Limit WIP
• Techniques to Limit WIP
• Where to Apply WIP Limits
Make Management Policies Explicit
• Definition of ‘done’
• Classes of Service
• Cost of delay
Measuring and Managing Flow
• Cumulative Flow Diagrams in Relation to Kanban
• How to Produce a Cumulative Flow Diagram
• How to Measure Lead Time
• How to Measure WIP
• How to Measure Flow
• Optimising Flow
• How to use the Cumulative Flow Diagram to Identify Problems
• Five Focusing Steps to Remove Bottlenecks
• Interpreting a control chart
• Interpreting a lead time distribution chart
Sources of variability
• Sources of dissatisfaction
• The impact of variability
• Techniques & strategies for removing variability
Cadence and rhythm
• The seven Kanban cadences
• Daily Standups
• Replenishment and commitment
• Delivery planning
• Service review
• Risk review
• Operations Review
Apply your learning
• Team based realistic simulation of a Kanban system in practice
Kanban in your organisation (STATIK)
• The context for change
• The steps required to build a Kanban system
• Apply a Kanban system to your organisation