ITIL® 4 Digital and IT Strategy (Including exam)

Duration: 3 Days

Course Overview

ITIL® 4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL® 4, the next evolution of ITIL®. ITIL SL recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL® 4 Strategic Leader demonstrates that you have a clear understanding of how IT influences and directs business strategy.

ITIL® Strategic Leader: Digital & IT Strategy will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. All modules have ITIL® 4 Foundation as a pre-requisite. In addition, the ITIL® 4 Leader modules requires a minimum of three years of IT managerial experience.

How can I attend my course?

On-line from
your chosen location

At our dedicated
training facility

On-site at
your premises

Target Audience

Candidates must hold the ITIL® 4 Foundation certificate. In addition, the ITIL 4 Leader modules require a minimum of three years of IT managerial experience.


This course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Course Content

Day 1

• Introduction to assessments and case study familiarisation
• Revision of Key Concepts and Guiding principles
• Key concepts of Digital and IT strategy
• External and Internal environmental analysis
• Ensuring organisational viability
• Homework

Day 2

• Strategic Approaches
• Risk and Opportunities
• Defining a Digital Strategy
• Homework

Day 3

• Implementing a Digital Strategy
• Exam


Candidates must hold the ITIL 4 Foundation certificate. In addition, the ITIL 4 Leader modules require a minimum of three years of IT managerial experience.

Recommended prerequisites:
• ITIL4 Foundation


This course prepares delegates for the ITIL Strategic Leader: Digital and IT Strategy examination and is one of the two modules that lead to the award of ITIL 4 Strategic Leader (SL) status

You will receive a full set of course notes
and all supporting materials for your course.

Hard Copy Delivered to your premises or Downloaded to a chosen device.

To book this course please call 
+44 (0) 1444 410296 or email

The ITIL® course on this page Is offered by our training partner Global Knowledge ATO/Affiliate of PeopleCert group. ITIL® is a registered trademark of PeopleCert group. All rights reserved.