Duration: 1 Day
Course Overview
In today’s interconnected world, intercultural competence is essential for effective teamwork, communication, and leadership within your organization. This engaging one-day workshop offers strategic insights and practical tools to foster understanding, respect, and collaboration across cultures
Course Content
After completion, you will be able to:
• Recognize and respect cultural differences
• Communicate effectively across cultures
• Address and resolve intercultural misunderstandings
• Foster a collaborative, inclusive organizational culture
Understanding Culture & Its Impact
• Defining culture & cultural differences
• Understanding culture from a superficial, societal and fundamental perspective
• Identify how culture influences communication and behaviour
Recognizing and Overcoming Cultural Barriers
• Common intercultural misunderstandings
• Strategies for navigating differences
• Exploring personal cultural identities
Developing Intercultural Competence
• The pillars of intercultural communication: openness, curiosity, empathy
• Practical techniques for intercultural engagement
• Using cultural and emotional intelligence to enhance your awareness when dealing with others
Strategies for Fostering Inclusive and Culturally Sensitive Workplaces
• Promoting diversity and inclusion
• Building respectful team environments