• Personal speaking style and confidence: recognise your natural style, understand common sources of anxiety, and use practical techniques to manage nerves and build confidence.
• Purpose, audience and key messages: define the outcome you want, assess audience interests and concerns, and identify the messages that matter most.
• Structuring a persuasive presentation: organise ideas into a clear, logical sequence using Minto principles and build a compelling story.
• Visual communication: select and use infographics and supporting visuals that clarify, rather than distract from, the message.
• Engaging delivery: use voice, pace, body language and eye contact effectively; read the room and adapt your approach to audience responses.
• Handling questions and challenge: field questions confidently, respond when you do not know the answer, manage difficult interventions and use silence constructively.
• Practice and feedback: deliver a short presentation, test whether the intended message has been understood, and receive constructive feedback.
• Measuring impact and follow-up: evaluate what the audience should think, feel and do, use positive visualisation, and create a personal action plan.